Purpose of processing personal data
Bulles de Loire, whose head office is located at 9, rue Cendrière 49400 Saumur - FRANCE has an online sales website. This site makes it possible to receive orders from its customers and the data collected on this occasion is recorded and processed in a customer file.
This file allows you to:
Manage orders, payment and delivery.
Carry out marketing operations (loyalty, promotions) and send advertisements by e-mail to its customers who have not objected to them:
- On products similar to those they ordered.
- On other products offered by the company.
Legal bases of processing
Order management: the legal basis for processing is the performance of a contract (see Article 6.1.b) of the European Data Protection Regulation).
Sending commercial solicitations by email on products similar to those ordered by customers: the legal basis for processing is the legitimate interest of the company (see Article 6.1.f) of the European Data Protection Regulation), namely promote our products to our customers.
Sending commercial solicitations by email on other products offered by Bulles de Loire: the legal basis for processing is consent (see article 6.1.a) of the European Data Protection Regulation), as required by article L. 34-5 of the Post and Electronic Communications Code.
Identity: title, surname, first name, address, delivery address, telephone number, e-mail address, date of birth, internal processing code allowing the identification of the customer, data relating to registration on opposition lists.
Data relating to orders: transaction number, details of purchases, amount of purchases, data relating to the payment of invoices (payments, unpaid bills, discounts), product returns.
Data relating to the means of payment: bank card number, expiry date of the bank card, visual cryptogram (which is immediately erased).
Data necessary for carrying out loyalty and prospecting actions: purchase history.
The Company's customer and billing services are the recipients of all categories of data.
Its subcontractors, responsible for the delivery of its orders, are recipients of the identity, address and telephone number of our customers.
Data retention period
Data necessary for order management and invoicing: for the entire duration of the commercial relationship and ten (10) years for accounting obligations.
Data necessary for carrying out loyalty and prospecting actions: for the entire duration of the commercial relationship and three (3) years from the last purchase.
Data relating to means of payment: this data is not kept by ABCD; they are collected during the transaction and are immediately deleted upon payment of the purchase.
Data concerning opposition lists to be received from prospecting: three (3) years.
If you no longer wish to receive advertising from the Company (exercise of the right of opposition or withdrawal of consent already given), contact us.
You can access the data concerning you, rectify it or have it erased. You also have a right to portability and a right to limit the processing of your data (Consult the cnil.fr website for more information on your rights).
To exercise these rights or for any questions about the processing of your data in this device, you can contact our DPO (data protection officer).
Contact our DPO electronically: email@example.com
Contact our DPO by post: 9, rue Cendrière 49400 Saumur - FRANCE
The data protection officer
Bubbles of the Loire - 9 rue Cendriere 49400 Saumur - FRANCE